Fees & Common Queries
We are separated. Can one parent bring the child to therapy?
Our Code of Ethics is very clear that the informed consent process be conducted with those who are legally entitled to offer consent on the client's behalf. We ask for court documentation to verify who the legally entitled parties are and ensure all are involved in the process.
We know that children have better therapeutic outcomes when parents are involved in the therapy process. We value the perspective of both parents. It is important that the child's therapist is completely neutral in any conflicts between the parents. In order to protect this neutrality, the therapist conducts the intake session with both parents present. We can make modifications such as meeting virtually to decrease the discomfort of meeting together or offer referrals for parents who do not wish to participate in therapy this way.
Can I use insurance for your services?
It depends on your individual insurance coverage. Call your insurance provider and ask whether a counselling therapist is covered under your plan. We offer direct billing on select plans. Please inquire at the time of booking the intake appointment.
MSI does not cover services provided by private mental health clinicians.
How much does a session cost?
A 50 minute session starts at $160. Payment is due prior to the session start.
All other communication is billed on a pro-rated basis.
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Do you work with third parties for payment?
We have coverage as service providers with Criminal Injuries Counselling Program (Victim Services), Department of Community Services (Policy 75), and Non-Insured Health Benefits.
What is your cancellation policy?
We require 24 hours notice for a cancellation. If appropriate notice is not given, the client is responsible for paying for the session prior to booking another session.
Will you tell me what my child shares in session?
What is shared in session is confidential between the child/family and the therapist. There are some exceptions to confidentiality including if a young person intends to harm themselves, if a young person threatens to harm someone else, or if a member of a vulnerable population including children (your child or another child under the age of 18), an elderly person, someone who is mentally handicapped is being hurt.
When a child feels their sessions are not confidential, they are more resistant to sharing openly, hindering the therapeutic process. However, if your child is being hurt or harmed in any way, parents will be informed immediately.
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Information about Ethics, Standards of Practice and Complaints:
As Registered Counselling Therapists with Nova Scotia College of Counselling Therapists, we adhere to the CCPA Code of Ethics and CCPA Standards of Practice. ​
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If you feel a Registered Counselling Therapist has violated the Code of Ethics or Standards of Practice, you may file a complaint with the Nova Scotia College of Counselling Therapists. You can learn more about the complaints process here.